Shipping and Refunds Policy

Australian Shipping Policy

All orders are processed within 2 business days (excluding weekends and holidays) after receiving your order confirmation. You will receive a notification when your order has shipped. 

  • Orders over $150: Standard Australia Post delivery is free Australia wide. *Please check the website for any current free shipping deals as we regularly offer FREE standard shipping
  • For simple flat rate shipping: We offer standard $12.00 flat rate shipping Australia wide.
  • Express shipping: $15 Australia Post Express Shipping Australia wide 

Shipping Options

Price

Australia Wide 2-10 Day Standard Shipping (Order under $150)

$12.00

Australia Wide 2-10 Day Standard Shipping (Order over $150)

Free

Australia Wide 2-4 Day Express Shipping

$15.00

NOTE: We are not responsible for shipping carrier delays.

Email Support

Free Standard Shipping orders over $150

Secure Online
Payment

Tracking on all parcels

International Shipping Policy

We are now shipping to the United Kingdom, Europe, United States and New Zealand!! All prices shown here in AUD, they will automatically convert to your currency at checkout. We will despatch via Australia Post. All items will be packaged and sent within 2 business days (excluding weekends and public holidays).  Once the packages have been despatched, the delivery time is with the delivery service. 

Shipping Location and Weight

Shipping days after despatch 

Price

United States up to 500g

5 - 15 day Standard Shipping

$29.00 AUD

United States 500g - 1kg

5 - 15 day Standard Shipping

$43.00 AUD

United States 1kg - 2kg

5 - 15 day Standard Shipping

$70.00 AUD

New Zealand up to 500g

5 - 15 day Standard Shipping

$20.00 AUD

New Zealand 500g - 1kg

5 - 15 day Standard Shipping

$27.00 AUD

New Zealand 1kg - 2kg

5 - 15 day Standard Shipping

$40.00 AUD

United Kingdom up to 500g

5 - 15 day Standard Shipping

$34.40 AUD

United Kingdom 500g - 1kg

5 - 15 day Standard Shipping

$48.30 AUD

United Kingdom 1kg - 2kg

5 - 15 day Standard Shipping

$76.00 AUD

Rest of the World up to 500g

5 - 15 day Standard Shipping

$42.40 AUD

Rest of the World 500g - 1kg

5 - 15 day Standard Shipping

$60.50 AUD

Rest of the World 1kg - 2kg

5 - 15 day Standard Shipping

$96.65 AUD

Refunds Policy: 30-Day Peace of Mind Promise

We created Calm Curve so you could stop worrying — and that includes worrying about your order.

 

If something arrives damaged, faulty, or not what you expected, we want to hear from you. Contact us within 30 days and we'll sort it out with a replacement or full refund. No drama, no runaround.

One thing to know: because our shapewear is period-proof and sits close to the body, we can't accept returns on worn or washed items — this is a health and safety requirement that protects every person who orders from us. We're sure you get it.

 

If your item is unworn, in its original packaging, and something's not right — we've got you.

 

Email us at info@calmcurve.com.au with your order number any photos applicable and we'll get back to you within 1–2 business days. If we request you to return your item, return postage is at the customer's expense.

 

Because confidence should come with every order.

Order Process

01.

Orders are processed in 2 business days, excluding weekends and holidays. 

02.

Orders that are successfully placed will receive an e-mail confirmation with the order details. If you haven't received an email, please check your spam folder or contact us for confirmation.

03.

If you have any questions about your order, please contact us right away at angela@calmcurve.com.au. We will be unable to make changes to your order once it has been shipped.

04.

Please double-check that you have entered the correct address. We are not liable for non-delivery due to address errors that you provide. We will refund the original order (minus shipping costs) if an order is returned due to an incorrect address.

Is it free shipping?

Yes! We offer free shipping on orders over $150. Please note that if you use a discount code that reduces the order total to less than $150, you will pay the shipping costs.

 

Please regularly check our site for FREE standard shipping deals Australia wide. We regularly run promotions for this offer.

How long does it take to receive my order?

Orders will be processed within 1-2 business days (Monday to Friday, excluding holidays). Standard shipping Australia wide depends on your location. 

 

International Shipping will use Australia Post. All prices are listed above in AUD. Estimated Delivery time is 5 - 15 days from despatch of the parcels from Sydney NSW Australia.

How will my order be shipped?

Your order will be shipped by Australia Post. 

Standard shipping and Express shipping Australia wide.

International Shipping is also completed by Australia Post. All orders are desptached from Sydney Australia.
 

What are your shipping costs?

Our shipping costs differ depending on where the order is shipping to and how fast it’s getting there. You can check out our delivery options table above.

 

Shipping rates are calculated by weight and published above in AUD.

My order has already been shipped but I need to update the address. What should I do?

Once an order has been shipped, we are unable to change the delivery address. 

Double checking your address before placing an order to avoid such issues.

If the order is returned to us, we can apply a refund minus shipping costs.

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